Data Protection Policy

TVCasino Privacy Policy — Your data is our responsibility

Tvcasino takes your personal data seriously. On this page, find out what information we collect, how we use it, and the steps we take to protect your privacy.

Last updated: 15 January 2026
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GDPR
International standards
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Our Privacy Commitment

How tvcasino keeps your data safe — the key points at a glance

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Industry-leading encryption

All your data is protected with 256-bit SSL encryption. tvcasino applies bank-level security to safeguard every transaction and piece of personal information.

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Your data is never sold

Tvcasino never sells your personal data to third parties. Your phone number, email address, and financial information are never passed on to advertisers.

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Purpose-Based Data Use

Your information is used only to deliver services, verify security, and improve your experience. Your consent is obtained before your data is used for anything beyond that.

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International Standards Compliance

Tvcasino complies with GDPR and other international data protection standards, verified through regular third-party audits.

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Your control over your data

You can request to view, correct, or delete your stored data at any time. tvcasino respects these rights.

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Transparent Communication

You will be notified by email in advance of any changes to our Privacy Policy. You can unsubscribe from marketing emails at any time — no hassle.

📋1. Introduction & scope

Welcome to tvcasino. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure. It applies to the tvcasino website, mobile app, and all other digital services.

By using our platform, you agree to this policy. If you disagree with any part of it, please stop using our services and reach out to our support team directly.

In plain terms

Tvcasino uses your data solely to provide you with a better experience. There are no hidden agendas, and nothing significant is done with your information without your consent.

📥2. What information we collect

Tvcasino collects information in two ways — what you provide directly, and what is gathered automatically as you use the platform.

What you provide directly:

  • Identity Information: Full name, date of birth, national ID number.
  • Contact details: Mobile number, email address.
  • Financial information: bKash/Nagad/Rocket number, transaction history.
  • KYC Documents: Photo of NID or passport.
  • Preferences & settings: Language, notification preferences.

Automatically Collected:

  • Device information: Device type, operating system, browser.
  • Usage data: Games played and time spent active.
  • Network Information: IP address, approximate location.
  • Cookies & tracking: Session cookies, performance tracking.
Data type Reason for collection Mandatory?
Name & date of birthAge & identity verificationYes
Mobile numberOTP & CommunicationsYes
NID/PassportKYC VerificationOn withdrawal
EmailNotificationsOptional
IP addressSecurity monitoringAutomatic

🎯3. How We Use Your Information

Tvcasino uses your information only for the following purposes:

  • Service Delivery: Managing accounts, processing deposits, withdrawals, and keeping gaming services running.
  • Identity verification: Completing the KYC process and preventing fraud.
  • Security: Detecting suspicious activity and keeping accounts secure.
  • Service Improvement: Analyzing usage patterns to improve the platform.
  • Relevant offers: Sending you bonuses and promos tailored to your preferences.
  • Legal Obligation: Providing required information to relevant authorities.
Our Commitment

Your data is never used for third-party advertising. If you no longer wish to receive marketing emails, you can unsubscribe at any time.

🗃️4. How long your data is retained

Tvcasino does not retain data longer than necessary. Different types of data are subject to different retention periods:

  • Account information: For the duration your account is active and for 5 years after closure.
  • Transaction records: 7 years, as required by law.
  • KYC Documents: Up to 5 years after verification.
  • Session & log data: Up to 90 days.
  • Marketing Preferences: Deleted immediately upon cancellation of subscription.

Once the retention period expires, data is securely deleted or anonymized so that it can no longer be traced back to you.

🤝5. Sharing Data with Third Parties

Tvcasino does not sell your information. However, limited data is shared with certain third parties as necessary to provide our services:

  • Payment providers: bKash, Nagad, Rocket — to process transactions.
  • Game providers: Pragmatic Play, Evolution Gaming — for game operations.
  • Identity verification services: To assist with the KYC process.
  • Cloud services: For secure data storage.
  • Legal authorities: To meet legal obligations.

Before sharing any data with these partners, their privacy standards are verified. They are not permitted to use this information for their own purposes.

International data transfers

Some third parties are based outside Bangladesh. In such cases, international data transfer standards are followed and adequate safeguards are put in place.

🍪6. Cookie Policy

The tvcasino website and app use cookies. Cookies are small data files stored on your device that help improve your experience.

Cookie TypePurposeDurationStatus
Essential cookies Login Sessions & Security End of session Always active
Analytics cookies Usage statistics 30 days Optional
Preference cookies Language, theme settings 1 year Optional
Marketing cookies Relevant offers 90 days Controllable

Cookies can be managed through your browser settings. However, disabling essential cookies may cause some features to not function properly.

⚖️7. Your data rights

You have certain important rights regarding the information held in your tvcasino account:

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Right to access

You can request to know what data we hold about you at any time.

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Right to rectification

You may request correction of any inaccurate or outdated information.

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Right to Erasure

You may request deletion of your data within the limits permitted by law.

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Right to portability

You may request a copy of your data in a readily readable format.

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Right to object to processing

You have the right to object to your data being used for specific purposes.

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Withdrawal of consent

You may withdraw your consent to marketing messages or optional data use at any time.

To exercise these rights, contact us at support@tvcasino.ws or via live chat. Requests are typically processed within 30 days.

🔞8. Protection of Minors' Data

Tvcasino is an adults-only platform. We do not serve anyone under 18, and we never knowingly collect data from minors.

If we discover that a minor's data has been collected, it is deleted immediately and the associated account is closed. If a parent or guardian believes their child's information is linked to an account, please contact us right away.

🛡️9. Technical security measures

Tvcasino uses multiple layers of security to keep your data protected:

  • 256-bit SSL encryption: All data transmissions are encrypted.
  • Two-factor authentication (2FA): An extra layer of security at login.
  • Firewall & DDoS protection: Protection against cyberattacks.
  • Regular penetration testing: By third-party security specialists.
  • Data Masking: Sensitive information is partially masked within internal systems.
  • 24/7 monitoring: Detecting unusual activity through automated systems.

In the event of a data breach, we will endeavour to notify affected users within 72 hours.

🔄10. Notice of Policy Changes

Tvcasino may update this Privacy Policy from time to time. Notifications are issued in one of two ways depending on the nature of the change:

  • Minor Updates: The "Last Updated" date at the top of the page is revised accordingly.
  • Major changes: Email notice is sent at least 14 days before changes take effect.

Continued use of the platform after a new policy takes effect constitutes acceptance of the updated terms. If you do not agree, you may request that your account be closed.

📬11. Contact & complaints

For any privacy-related questions, requests, or complaints, please contact our Data Protection team:

  • Email: privacy@tvcasino.ws
  • General support: support@tvcasino.ws
  • Live Chat: Log in to the website and chat with us directly.

An initial response is provided within 7 business days of receiving a complaint. Complex requests are fully resolved within 30 days.

Your data, your rights

Tvcasino believes data protection is not just about compliance — it is an ethical responsibility. We are here to help with any questions you may have.

Member FAQs

Frequently asked questions

To participate in tvcasino's referral program, start by grabbing your unique referral link or code from your account. Share it with a friend — once they register using that link or code and make their first deposit, your referral bonus will be on its way. The ৳2,000 bonus is typically credited to your account within 24 hours of your friend's first deposit being confirmed. There's no cap on how many friends you can refer, so the more you share, the more you earn. Referral bonuses generally come with no wagering requirements, but always check the current promo terms on the bonus page.

Getting started with cricket betting at tvcasino is straightforward. Log in and navigate to the "Sports Betting" section from the top menu. There you'll find a range of tournaments under the cricket category — including the Bangladesh Premier League, IPL, and international matches. Click on any match to explore the available markets, such as Match Winner, Toss, Top Batsman, First Over Runs, and more. Select your odds, enter your stake, and click "Confirm Bet" to place it. Live matches also support in-play betting, where odds update in real time. If you need any assistance, reach out to our help center.
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Your data is safe — play with peace of mind at tvcasino

International-standard security, familiar payment methods, and full service in Bangla — tvcasino is built for you.

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